Frequently Asked Questions

Answers to what parents ask us most.

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💬 General
🚪 Getting Started
🧩 Services
💳 Insurance & Payment
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General Questions

What ages does CSLL work with?

We provide pediatric therapy from early toddlerhood through the teenage years, with treatment plans adjusted to each child’s developmental stage.

A comprehensive evaluation is the best starting point if you’re unsure. Our specialists will recommend the right service, or combination of services, based on the results.

Speech therapy focuses on communication, language, and speech sounds. Occupational therapy focuses on fine motor skills, sensory processing, and everyday independence. Many children benefit from both.

Absolutely. We encourage parent involvement and will always explain strategies you can continue using at home between sessions.

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Getting Started

Do I need a doctor’s referral to start services?

In most cases, no referral is required to schedule an evaluation, though some insurance plans may require one for ongoing therapy.

Please bring your insurance card, photo ID, any relevant medical or school records, and a list of your specific concerns or questions.

Availability varies, but we work to schedule new patient consultations as quickly as possible, often within a couple of weeks.

Most comprehensive evaluations take 60 to 90 minutes, depending on the areas being assessed, with a full written report following within about two weeks.

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Our Services

At what age can speech or occupational therapy start?

Both can begin as early as 18 months to 2 years old, and sometimes earlier for feeding or motor concerns, though many children start between ages 2 and 5.

EIDBI (Early Intensive Developmental and Behavioral Intervention) is a Minnesota Health Care Program benefit that provides individualized autism support for eligible children and young adults.

No. Research consistently shows AAC supports spoken language development rather than replacing it, by giving children a reliable way to communicate while speech continues to develop.

Yes, many children benefit from combining services, such as speech therapy with occupational therapy, or EIDBI with AAC support. Our team coordinates care across specialists.

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Insurance & Payment

Do you accept my insurance?

We accept most major insurance plans and Minnesota Health Care Programs, including EIDBI. Contact us with your plan details and we’ll confirm coverage before your first visit.

Yes, self-pay is available for families who prefer not to use insurance or whose plan doesn’t cover a specific service, with clear, upfront pricing.

We typically verify benefits within a few business days of receiving your insurance information, so you know your coverage before your first appointment.

Yes, our reports are written to support school eligibility conversations and EIDBI applications, though your school district makes the final eligibility determination.

Still Have Questions?

We’re happy to talk it through. Reach out and we’ll get you the answers you need.